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Make Your Payment

Did you know there are a few different ways to make your monthly homeowners assessment payment?

ACH Debit - Automatic from Your Checking or Savings Account

Many homeowners utilize our automatic debit payment service through the Association's bank, Pacific Western Bank.  Your monthly assessment is automatically withdrawn from your bank by Pacific Western Bank and deposited in to the Association's bank account on the fifth of each month (or first business day following the fifth of the month). The payment will post to your homeowners account automatically when the processing is completed each month by the bank. No late fees, stamps or remembering on your part, just sign up for the service - the rest is taken care of for you each and every month thereafter. If you are interested in this free service, please download the application form here:

2011 ACH Form  Credit Card Option

Coupon Book - You Mail the Payment

Each year the association provides coupon payment books to those not on automatic debit payment services mentioned above.  It is very important to utilize these payment coupons when making your payments, as the coupons are encoded for efficient and accurate posting of payments.  For the most efficient and accurate processing, your check should always be payable to the specific name of your Association and mailed with the payment coupon directly to the Association bank lockbox address at:

P.O. Box 80296
City of Industry CA 91716-8296

Payments received at this address are processed the same day and applied to your homeowners account overnight through an interface with our management software, as well as credited to the Association's bank account.  Mailing labels to this P.O. Box are located in the back of your payment coupon book.  If you misplace your coupon book, please contact the association office and we will gladly provide you with replacement coupons for the remainder of the current year. It is very important that payments are mailed to this P.O. Box since it is a direct remittance lockbox with the Association's bank.

Your Online Bill Pay Service - Important Note

Some homeowners prefer to use their own bank's online payment services.  When using this system through your bank, please make sure the payment is paid to the order of the name of your specific Association and are mailed by your bank directly to:

P.O. Box 80296
City of Industry CA 91716-8296

Please also always place your association account number in the memo field of the remittance (your account number is located on your payment coupons); this will ensure proper processing of payments to your homeowner account.  If you are not sure of your account number, please contact the association office and we will be happy to provide you with this information. In addition, please remember that when utilizing an on-line banking service through your bank they remit a check by mail to the association, so please allow sufficient mailing time to be received by the association's bank to avoid any late charges.

In Person - Drop off Your Payment

Some homeowners prefer to drop off their payments at the Association office (if applicable) or the Albert Management office each month.  We are happy to accept your payments at the office.  However, we strongly encourage you to use the other payment options outlined in this article. While convenient, making regular monthly payments at the office delays processing since these payments still have to be sent to the bank lockbox for processing.  If you prefer to deliver your payment to the association office, please still include your payment coupon to assist us in accurate and timely processing.

No Coupon? 

If you do not have a payment coupon available, please be sure to write your account number on your check to assist us in proper posting of your payment to your account and expedite the process.  If you own more than one unit in an association, you may remit one check.  However, it is very important you include a payment coupon for each property to assist in properly applying your payment.

Pay Online by Credit or Debit Card

We also accept online credit and debit card payments. This service accepts Visa or MasterCard credit cards and debit cards. While there is a convenience fee if you use the service, you may find it very helpful to avoid late fees and other charges.  Please see below for more information on this new service.

The web page at Pacific Western Bank to make these payments is:  http://www.pacificwesternbank.com/business/dues_payment.php

There is a convenience fee of $9.95 paid by you, the homeowner, to Pacific Western Bank for this service when you authorize a credit or debit card payment online. This fee is a direct fee by the bank (not the Association) and the Association does not charge or receive any fees for this service to its members. It is simply another way of making assessment payments as a benefit to our homeowners.

When you initially access the online credit or debit card payment website at Pacific Western Bank, you will need to register by searching for the Association name, then input your homeowner account number (e.g. 99900123) and your name will appear. You will then be able to set up a personal login and password for future use, which is exclusive and personal to you.  The Association or management does not have any access to this information.  If you ever have a problem with this service you may Email or call the following contact at the bank directly at email: or phone: 866-611-4462.

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